Christian Milaster

Healthcare

How do you measure Telehealth Success?

Measuring success can be a tricky business. Not all metrics we could collect are meaningful and some relevant aspects of telehealth success are difficult to measure accurately. Read about the CEO of a mental health agency needs for good measures.
Healthcare

Measuring Telehealth Success

Unfortunately many healthcare leaders are pretty much in the dark when it comes to the performance of their telehealth services. They oftentimes don’t know where they are (no metrics), or if they know where they are (output measures), they often can’t tell whether that is good or bad or whether they are where they are supposed to be
Healthcare

Remote Care 2.0: The Road to Real Telemedicine

For years we’ve been using the well-established terms of Telehealth (“Delivering Care at a Distance”) and Telemedicine (“Practicing Medicine at a Distance”). In the middle of March 2020, right at the beginning of the worldwide social distancing due to Covid-19, we started introducing a third term: Remote Care, which we defined as “Connecting with Patients at a Distance”.
Healthcare

Two More Misconceptions about Telehealth

Since the start a COVID19, individuals who overnight had to become “telehealth experts” to launch telehealth in their organizations. Ingenium Digital Health Advisor, Christian Milaster is focusing on the last remaining Telehealth misconceptions.
Healthcare

6 Misconceptions about Telehealth

To help raise awareness and bring clarification, so you can structure the launch of your 2020 telehealth services (even) more successfully, misconceptions are part of “the system”. They are simply, beliefs and perceptions that people have adopted, oftentimes without questioning them (and why would they?).
Healthcare

Telehealth and the Black Swan

While the Covid-19 pandemic has long been expected by researchers and (some) politicians, the impact and implications beyond the obvious was something that very few (if any) predicted. A “Black Swan”, a theory developed by Nassim Nicholas Taleb, is the occurrence of a highly improbable event that has a major impact on our lives.