Christian Milaster is a Master Builder of Digital Health and Telehealth Programs. He is the Executive Director of Healthcare Shapers USA and the Founder and President of Ingenium Healthcare Advisors, a boutique consultancy focused on enabling the effective delivery of extraordinary care through workflow optimization and the judicious use of technology.
Born, raised, and educated as an Engineer in Germany, Christian started his career at IBM Global Services before joining the Mayo Clinic in Rochester, Minnesota in 2000, where he worked for 12 years in various roles before launching Ingenium.
Christian’s expertise stems from a career spanning over 30 years, including 20 years in healthcare and numerous digital health consulting engagements ranging from strategy development and business planning to the design and implementation of new healthcare services. His healthcare delivery improvement planning and implementation expertise combines visioning, strategic planning, business development, team building, marketing, sales and engagement leadership. For their most innovative clients Christian and his team designs and builds sustainable telehealth services that delight patients and improve outcomes while exciting care providers.
Over the past years Ingenium has worked with numerous healthcare organizations to plan and launch their telehealth services (including the selection and implementation of telehealth technologies), including the Mayo Clinic (MN), Olmsted Medical Center (MN), COPE Community Care (AZ), Saint Francis Health System (OK), an Emergency Physicians group (MN), Righttime Urgent Care (MD), LifeBridge Health (MD), the Advanced Health Collaborative (MD), North Carolina Juvenile Justice (NC), Peninsula Regional Health (MD), MaineGeneral (ME), ForAllSeasons (MD), Community Health (MD), Rutland Mental Health Services, etc. In addition, Christian has worked with multiple entrepreuneurially-minded physicians on telehealth business models and business plans.