D video and audio that provides unparalleled clarity and quality, while also connecting specialists around the globe. With Zoom, healthcare innovators can come together, in real time, with actionable intelligence, information and virtual capabilities to treat patients. And with our favorite function, you can save your video sessions for consultation, review, and disseminate your knowledge to others in the community.

Zoom Video Communication's Head of Healthcare, George Lillig, talks about what to look for in a quality video communications platform so that it adequately supports your virtual healthcare needs:

  1. ‚ÄćReliability and quality: HD video and audio that provides exceptional clarity and quality, so doctors can effectively assess the patient.‚Äć
  2. ‚ÄćSupport for low-bandwidth environments: High-quality video has to work in low-bandwidth environments to bring services to patients in rural or other off-the-grid locations and enable comprehensive population wellness programs.
  3. ‚ÄćProtection of existing investments: Using video services with the hardware and solutions you already have saves money offers an at-your-own-pace path to transformation.‚Äć
  4. Simple deployments for IT and end users: Busy healthcare IT departments require solutions that are easy to use and that they can deploy easily. Simple user management and single sign-on are essential for less tech-savvy patients and doctors.‚Äć
  5. Recorded session reviews: Save your video appointments for consultation and review, and safely store your recordings locally for clinical applications or in the cloud for non-clinical use cases.
  6. ‚ÄćA broad partner ecosystem: An ecosystem of third-party providers will provide innovation in areas you may not have previously considered. For example, a video remote interpretation service quickly makes available medically trained interpreters to patients with limited or no English when local resources aren‚Äôt available.

Zoom users have shared how telemedicine using HD video has been critically important during the COVID-19 pandemic. Healthcare professionals all over the world are using video technologies like Zoom so they can:

  • Conduct online consultations, remotely diagnose patients, and provide treatment for routine checkups and non-life-threatening illnesses
  • Remotely screen symptomatic patients before allowing them to visit an ER, clinic, or other testing sites
  • Mass-train mental health therapists to prepare them for psychological consultations with doctors, patients, and their families that might be affected by the virus
  • Assess supply inventories, equipment shortages, and coordinate deliveries

Additionally, U.S. congressional leaders have agreed on a massive funding bill to address the coronavirus outbreak that authorizes Medicare to waive geographic restrictions on telehealth. It also loosens restrictions on the use of a telephone to deliver care, as long as the phone has audio-visual capabilities.

Telehealth services can be an efficient, effective care mechanism in times of great public need but also for simplifying routine checkups, prescription refills, and general care as hospitals prioritize resources and treatment. Here’s additional information on the benefits of telehealth and tips for finding the right solution.

Jul 17, 2020
Virtual Communication

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