hat to look for in a telehealth solution

Video-based telehealth enables real-time collaboration and communications with doctors, labs, and specialists unencumbered by geographic constraints.

Virtual care simplifies routine checkups, prescription refills, and general care. Without Zoom Video Communication's comprehensive compliance and security, a simple routine checkup isn’t possible. Privacy and security are a top priority for a successful transition to virtual care.

George Lillig, Zoom's Head of Healthcare talks about what healthcare organizations can get in a quality video communications platform so that it adequately supports your virtual healthcare needs:

  • Secure video, audio, and content sharing across desktop, mobile, and conference room devices
  • Support for HIPAA and PIPEDA/PHIPA compliance, including AES 256-bit encryption of all meeting data and chat messages
  • Patient privacy features like Waiting Rooms
  • Zoom API access for integration with your important healthcare applications, including Epic, Strmr, IntakeQ, and Practice Better
  • Integrations for diagnostic cameras and other point-of-care devices, including digital stethoscopes
  • Reliability and quality: HD video and audio that provides exceptional clarity and quality, so doctors can effectively assess the patient.
  • Simple deployments for IT and end users: Busy healthcare IT departments require solutions that are easy to use and that they can deploy easily. Simple user management and single sign-on are essential for less tech-savvy patients and doctors.
  • Compliance and security: Comprehensive compliance and security protections ensure that users and administrators feel safe using a solution. A video-based telehealth solution must enable HIPAA compliance through 256-bit AES encryption for data in transit and at rest, and without accessing protected health information.
  • Integration with business-critical systems: Seamless integration with EHR and EMR systems, particularly Epic, will enable your teams to launch a video visit directly from Epic telehealth workflows and update charts and telehealth records in real time.

Additionally, U.S. congressional leaders have agreed on a massive funding bill to address the coronavirus outbreak that authorizes Medicare to waive geographic restrictions on telehealth. It also loosens restrictions on the use of a telephone to deliver care, as long as the phone has audio-visual capabilities.

Telehealth services can be an efficient, effective care mechanism in times of great public need but also for simplifying routine checkups, prescription refills, and general care as hospitals prioritize resources and treatment.

How has Zoom’s #HIPAA compliance given your healthcare practice a second chance? Let's talk about it in our community

Zoom for telehealth reliably delivers consistent clinical user experiences, seamlessly integrates into your technology and workflows, and keeps you connected and compliant. With high quality video, even in low-bandwidth environments, organizations can support healthcare teams and patients around the globe.

Download: Zoom for Healthcare Datasheet

Download: HIPAA Datasheet


Jul 22, 2020
Virtual Communication

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