Every extraordinary recipe for a sublime dish relies on superb ingredients and high-grade kitchen tools that the seasoned chefs carefully procure and maintain. The secret behind sublime telehealth, lies in a similar list of ingredients and tools, namely workflows, policies, and technology.
Measuring success can be a tricky business. Not all metrics we could collect are meaningful and some relevant aspects of telehealth success are difficult to measure accurately. Read about the CEO of a mental health agency needs for good measures.
COVID-19 is a public health emergency of international concern. Ensuring primary healthcare during this pandemic appeared to be a great challenge. Primary healthcare services are being disrupted due to lockdown, lack of protective gears and hospital facilities, risk of infection spread to non-COVID patients and health professionals.
Unfortunately many healthcare leaders are pretty much in the dark when it comes to the performance of their telehealth services. They oftentimes don’t know where they are (no metrics), or if they know where they are (output measures), they often can’t tell whether that is good or bad or whether they are where they are supposed to be
Preparing for and emceeing events on stage and online is that you have to be authentic, come in with high energy, warmth and enthusiasm, maintain focus throughout the event, truly listen to speakers and audiences, and convey key messages in an engaging soulful way that inspires action.
For years we’ve been using the well-established terms of Telehealth (“Delivering Care at a Distance”) and Telemedicine (“Practicing Medicine at a Distance”). In the middle of March 2020, right at the beginning of the worldwide social distancing due to Covid-19, we started introducing a third term: Remote Care, which we defined as “Connecting with Patients at a Distance”.